- Phone call or email inquiry
We will obtain contact information, concerns about your child, and schedule an “intake phone call” with one of our assistant clinical directors.
- Intake phone call
Our clinical director will ask question about your child to understand areas of concern, answer your questions about our services and how we can help, and explain the evaluation process. At this time we will also request your insurance information so that our billing department can verify benefits.
- Intake paperwork
We will send you intake paperwork and questionnaires that must be completed and submitted before an appointment may be scheduled.
- Schedule evaluation
When we receive your paperwork, we will schedule an evaluation with your child.
- Benefits review
Our billing department will contact you prior to your first session/evaluation to review your benefits for occupational therapy services.
The evaluation will last between 1.5-2 hours for OT and approximately 1 hour for PT.
- Parent meeting
For OT patients, within two weeks after the evaluation, we will contact you to schedule a one-hour meeting to discuss the results and recommendations. PT will review full evaluation at next scheduled session.
- Schedule sessions
If therapy is recommended and your family decides to pursue therapy, we work together to get sessions scheduled.
- Set goals
For OT, approximately one month following the start of services, therapy goals are developed by the therapist in a “treatment plan. PT goals are developed at the beginning of treatment.