New Patient Process

Referral Process

Check out our easy-to-follow steps to getting started with pediatric therapy at Skills on the Hill. Whether you are a first-time parent seeking support or a seasoned caregiver expanding your services – we are here for you every step of the way. Contact us directly with any questions or comments on taking the first step!​


A phone call or email inquiry. We will obtain contact information, concerns about your child, and schedule an “intake phone call” with one of our assistant clinical directors.


Intake phone call. Our clinical director will ask questions about your child to understand areas of concern, answer your questions about our services and how we can help, and explain the evaluation process. At this time, we will also request your insurance information so that our billing department can verify benefits.


Intake paperwork. We will send you intake paperwork and questionnaires that must be completed and submitted before an appointment may be scheduled.


Schedule evaluation. When we receive your paperwork, we will schedule an evaluation with your child.


Benefits review. Our billing department will contact you prior to your first session/evaluation to review your benefits for occupational therapy services.


Evaluation. The evaluation will last between 1.5-2 hours for OT and approximately 1 hour for PT. For SLP, the eval is 60-90 minutes. 


Parent meeting. For OT patients, within two weeks after the evaluation, we will contact you to schedule a one-hour meeting to discuss the results and recommendations. PT will review full evaluation at next scheduled session. For SLP patients, within two weeks after the evaluation, the evaluating clinician will contact you to schedule a thirty-minute meeting to review the evaluation results and treatment recommendations.


Schedule sessions. If therapy is recommended and your family decides to pursue therapy, we work together to get sessions scheduled.


Set goals. For OT, approximately one month following the start of services, therapy goals are developed by the therapist in a “treatment plan. PT goals are developed at the beginning of treatment. For SLP, Around one month following the start of services, therapy goals are created by the treating clinician and developed into a treatment plan.